Privacy policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter RGPD), Law 34/2002 of 11 July, on information society services and electronic commerce (hereinafter, LSSI-CE) and the Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights Mateo Ferragut Roser guarantees the protection and confidentiality of personal data of any kind that our customers provide us with, in accordance with the provisions of the General Regulation on the Protection of Personal Data.

Mateo Ferragut Roser Data Protection Policy is based on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and legal framework, being able to prove it to the relevant supervisory authorities.

The data provided will be treated in accordance with the terms established in the RGPD, in this sense Mateo Ferragut Roser has adopted the levels of protection legally required, and has installed all the technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access by third parties, exposed below. However, the user must be aware that Internet security measures are not impregnable.

Data controller: Who are we?

Name of the owner: Mateo Ferragut Roser
Registered office: Avda. Comte Sallent, 10 – Planta 3 – Ofc. 8, 07003 Palma de Mallorca (Illes Balears)
TAX ID NUMBER: 44328934E
Contact telephone number: 655 56 00 06

Purpose of processing: What will we use your data for?

All data provided by our customers and / or visitors to the website of Mateo Ferragut Roser or his person will be used to provide information and provide the services requested by users, or to resolve questions or issues raised by our visitors. Our policy is not to create profiles on the users of our services.

Legitimacy of processing: Why do we need your data?

a) Contractual relationship: This is the one that applies when you purchase one of our products or contract one of our services.
b) Your consent: If you are a user of our website, by ticking the box on the contact form, you authorise us to send you the necessary communications to respond to your query or request for information, as well as to send you advertising for our services.

Recipients: With whom do we share your data?

We do not disclose your personal data to anyone, with the exception of those public entities to which we are obliged to provide your personal data in order to comply with any law. For example, the Tax Law requires us to provide the Tax Agency with certain information on financial transactions exceeding a certain amount.

In the event that, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to decide in this regard.

Communication: Where can we send your data?

We will not make international transfers of your personal data.

Retention: How long will we keep your data?

We will only keep your personal data for the time necessary to achieve the purposes for which they were collected and to meet, where appropriate, administrative or jurisdictional claims related to the processing of your data.

In this sense Mateo Ferragut Roser retain personal data once its relationship with you, duly blocked, during the period of limitation of actions that may arise from the relationship with the person concerned.

Once blocked, your data will be inaccessible to Mateo Ferragut Roser, and will not be processed except to make them available to public authorities, judges and courts, for the attention of the possible responsibilities arising from the processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.

Security: How will we protect your data?

We use all reasonable efforts to maintain the confidentiality of personal information processed on our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and against unauthorised access, processing or disclosure, taking into account the state of technology and the nature and risks to which the data is exposed. However, we cannot be responsible for your use of the data (including your username and password) you use on our website. Our staff follow strict privacy standards and where we engage third parties to provide support services, we require them to abide by the same standards and to allow us to audit them for compliance.

Your rights: What rights can you exercise as a data subject?

We inform you that you may exercise the following rights:

  • Right of access to your personal data, to know which personal data are being processed and the processing operations carried out on them.
  • The right to rectify any inaccurate personal data.
  • The right to erasure of your personal data, where possible.
  • The right to restrict the processing of your personal data where the accuracy, lawfulness or necessity of the data processing is in doubt, in which case we may retain the data for the purpose of pursuing or defending claims.
  • The right to object to the processing of your personal data.
  • The right to data portability, when the legal basis that enables us to process your data is the existence of a contractual relationship or your consent.
  • Right to revoke the consent given to Mateo Ferragut Roser.

To exercise your rights, you may do so free of charge and at any time, by contacting us at the following e-mail address:

Protection of rights: Where can you make a complaint?

In the event that you feel that your rights have been disregarded by our entity, you may file a complaint with the Spanish Data Protection Agency, by any of the following means:

  • Electronic headquarters:
  • Postal mail: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid
  • Telephone: 901.100.099 y 912.663.517

Making a complaint to the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

Updates: What changes are there likely to be in this one?

Mateo Ferragut Roser reserves the right to modify this policy to adapt it to new legislation or jurisprudence that may affect its compliance.

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